Why do I need to pre-register with One Medical?
One Medical is the clinical provider who will be administering your Covid-19 vaccine. Registering with One Medical makes it possible for us to create a patient chart for you and allows you to use One Medical for any follow up care, including booking and being reminded of your second dose appointment. You can think of it like filling out the paperwork that you’d normally complete at your first visit to a doctor’s office. Completing that information online in advance will make checking in for your appointment quicker.
Do I need to pre-register if I’m already a One Medical patient?
No, you do not need to register again! We already have your chart if you are a patient and are able to communicate with you about your care. Of note, your appointment was booked through vaccinate.dc.gov, so you will be getting a confirmation email from DC Health, not from One Medical.
How can I ask a question?
If you have any questions about registering, please call 1-888-ONEMED1 (1-888-663-6331). We’ll also have staff onsite to answer any questions before or after your vaccination.
What is the cost to me for vaccination and One Medical?
One Medical does not charge you for registering for or receiving the COVID-19 vaccination*. We’ll submit a claim to your insurance for administering the vaccine, and in the majority of cases this will result in no out-of-pocket costs.
If I want to continue using One Medical for primary care beyond the trial, how do I do that?
We’ll reach out to you via email within a couple months of registering with instructions on how to become a One Medical member if you choose. You will not be automatically converted into a One Medical patient.
Why do I need to provide insurance information? What happens if I don’t have insurance?
While there’s no cost to you, we’ll be submitting a claim to your insurance. If you don’t have insurance, please bring a state ID so we can submit a claim on your behalf to the Health Resources and Services Administration (HRSA).
Questions about your appointment?
*Important details regarding your "free 90-day trial" (herein referred to as a "Trial Membership"):
Membership fees otherwise chargeable are waived for the 90-day period of the Trial Membership (the “Term”). Trial Memberships are valid only for use by adults in the United States (pediatrics is excluded unless pediatrics is available and provided by One Medical in the applicable Market). Trial Memberships may not be resold. On-demand 24/7 virtual care (e.g. “Video Chat” or “Treat Me Now”) is offered at no cost to the user of the Trial Membership ("User") during the Term. Any other care sought, including without limitation, in-office care, remote billable video visits (“Remote Visits”), and third-party charges such as prescriptions may have associated fee for service charges for which the User is liable. Additionally, lab fees for any testing (including COVID-19 testing) may be chargeable (whether directly to User or to insurance). 1Life has no liability for any charges imposed by third parties (e.g., LabCorp or Quest). For COVID-19 vaccination, subject to applicable laws, fees associated with administration of a vaccine may be payable by User’s insurance, or if User is uninsured, by the government. Nothing herein restricts 1Life from billing or collecting such fees from the applicable payor. During registration for a Trial Membership, Users may be required to insert health insurance information. Insurance (or other payment source) will be billed as applicable for care as set forth above. Features available with enterprise memberships (e.g. the Healthy Together daily check in-screener and badging) are not included with Trial Memberships. The Trial Membership will not automatically renew.