Multi-factor authentication (MFA) is an account login process that requires users to enter a password and an additional piece of information to verify their identity. One Medical requires multi-factor authentication (MFA) because it adds an extra layer of security to a member's account and helps prevent unauthorized access if the password has been compromised. Members will be prompted to enter an authentication code via text message in order to login to their One Medical Account.
When you opt-in to multi-factor authentication (MFA), 1Life Healthcare, Inc. (“One Medical”) you are also opting in to SMS messages in connection with multi-factor authentication service, (the “SMS Service”). If you cannot receive an SMS message or if you have questions about MFA, please email us at email@example.com.
Neither One Medical nor carriers are liable for delayed or undelivered messages.