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Introducing Tasks: A new way to stay on top of your health

Jul 10, 2017 By One Medical
Tasks Screens within the One Medical mobile app

At One Medical, we believe the most important part of effective primary care is the relationship between patient and provider. That’s why we’ve built and integrated tech tools like messages and Treat Me Now into our practice – to make building that trust and communication with your primary care provider (PCP) as easy as possible. Today, we’re introducing another new feature to help you stay connected and in sync: Tasks.


Now live on both iOS and Android, Tasks enables our PCPs to create a to-do list for patients. It helpfully outlines what you’re responsible for doing, when it should be done, and integrates the in-office experience with the mobile experience even more deeply – since health doesn’t stop outside the doctor’s office.

At launch, Tasks will include lab tests – from routine blood work to pap tests to certain cancer screenings – that can easily and conveniently be completed on-site. Down the road, Tasks will be your all-in-one reminder hub for health actions – planning travel vaccines in the summer, getting flu shots in the fall, taking prescriptions, booking mammograms, managing chronic care, and much more – all personalized for the health plan you and your provider create together.

While our members currently complete 75 percent of all lab orders, our goal is to get that number even higher. More importantly, we also want to ensure our members are completing key cancer screenings to reduce the incidence of late-detected cancers, especially among high-risk populations. Now, that will be even easier. Studies – including several by our new Chief Medical Officer Jeff Dobro – show that reminders and motivators make a measurable difference in improving patient health, which means Tasks gives our members an edge when it comes to staying on top of their health.

As always, our providers played an integral role in the development of Tasks to ensure your mobile and face-to-face experiences complement each other. In addition, our team has been hard at work improving your digital experience in other ways. Here are a few other new features you’ll see in the One Medical app: 

  • Messages: We’ve added new touches to messages, including a new section called “Providers recently seen,” so you can discuss progress or follow-ups with One Medical providers who’ve given you care, even if they aren’t your PCP. As always, our messages are secure and keep your personal medical information private.
  • Insurance card scanning: Now on both on Android and iOS, you can take a picture of your insurance card to your personal profile from right within the app. If your insurance plan changes (or if you get a new card when a new benefits cycle begins), you can send us your insurance information in advance of your appointment, helping you skip a step at check in.


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The One Medical blog is published by One Medical, a national, modern primary care practice pairing 24/7 virtual care services with inviting and convenient in-person care at over 100 locations across the U.S. One Medical is on a mission to transform health care for all through a human-centered, technology-powered approach to caring for people at every stage of life.

Any general advice posted on our blog, website, or app is for informational purposes only and is not intended to replace or substitute for any medical or other advice. 1Life Healthcare, Inc. and the One Medical entities make no representations or warranties and expressly disclaim any and all liability concerning any treatment, action by, or effect on any person following the general information offered or provided within or through the blog, website, or app. If you have specific concerns or a situation arises in which you require medical advice, you should consult with an appropriately trained and qualified medical services provider.