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COVID-19 Testing at One Medical

Jul 1, 2020 By Kristina Skinner

Updated July 31, 2020.

From offering our first COVID-19 test swab on March 7 in Seattle to today, we have tested thousands of patients for COVID-19 across all eleven states where One Medical has offices. Here’s the latest information on where we’re testing, when it’s most appropriate, and how you can get care.

Who should get tested for COVID-19?

While we continue to believe that widespread testing is essential to curbing the spread of coronavirus, it is of utmost importance that those who most critically need testing continue to have access to it.

When considering making an appointment for a COVID-19 test, we encourage you to keep in mind nationwide constraints and whether or not the following applies to you:

Timing matters: The average incubation period of COVID-19 is 2-5 days and up to 14 days after exposure, so testing too early (within just the very first few days directly after travel or an exposure) may not accurately reveal a possible infection. It is ideal to seek testing between 4-14 days after potential exposure. Keep in mind that a negative COVID-19 test result does not override a state-mandated 14 day quarantine where these measures are in place.

Given the current case levels and testing constraints our nation is once again experiencing, we continue to urge people to follow the CDC’s guidance on how to protect yourself and others from spreading COVID-19. One Medical’s highest priority is to ensure the health and safety of our members and our communities. We will continue to work in close coordination with the departments of public health in all the markets we serve, and keep you updated on the latest guidance.

Where is One Medical testing patients for COVID-19?

We’re currently offering PCR testing to anyone with coronavirus concerns by appointment in all markets where we have offices, including Atlanta, Boston, Chicago, Los Angeles, New York, Orange County, Phoenix, Portland, San Diego, Seattle, San Francisco Bay Area, and Washington D.C. Antibody testing (a blood test) is also available by walk-in during lab hours or by appointment in certain locations.

How do I get a test?

  1. Open the One Medical app
  2. Click “Book Visit”
  3. Enter the reason for your visit (i.e. COVID-19 testing) and select the region where you would like to make an appointment
  4. Select your preferred test type (i.e. COVID PCR test, COVID Antibody test, COVID Antibody & PCR test)
  5. Select the next available appointment at your preferred available location
  6. Book visit

How much does testing cost?

One Medical is not charging any fees directly to patients for testing services or specimen collection. However, the labs processing these tests are. While most national insurance payers have committed to covering these testing costs, you may receive a bill if you are uninsured. If you receive other services in addition to COVID testing in the same visit, you will receive a standard bill for the additional services.

We’re continuing to research new testing technologies and will bring you more solutions as soon as they’re clinically proven to be effective. Learn more about COVID-19 testing and how One Medical is looking to bring more testing and new options to you.

How do I know which type of test to get?

PCR tests are used to detect whether you have a current COVID-19 infection, and are currently conducted by collecting specimens through a nasal or throat swab.

Antibody tests are meant to determine whether you may have had a past COVID-19 infection through detecting the presence of antibodies in your system. Antibody tests are currently being collected through a blood draw. It is not yet known whether the presence of COVID-19 antibodies determine immunity to the infection. Learn more about antibody testing here.

How long does it take to get back results?

As COVID-19 cases continue to rise at unprecedented levels across the United States, the demand for testing has increased significantly in recent weeks. While testing facilities, laboratories and hospitals have ramped up operations to provide critical resources and care since the onset of coronavirus, the new surge in testing demand is once again straining the healthcare system. In particular, major labs that process COVID-19 tests are experiencing capacity restraints that are causing delays in test result turnaround times and supplies. One Medical is hyper-focused on finding solutions to lab result turnaround timelines in order to provide our patients with results in a manner that is most helpful to them and to wider contact tracing efforts.

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Kristina Skinner

The One Medical blog is published by One Medical, an innovative primary care practice with offices in Boston, Chicago, Los Angeles, New York, Phoenix, Portland, the San Francisco Bay Area, Seattle, and Washington, DC.

Any general advice posted on our blog, website, or app is for informational purposes only and is not intended to replace or substitute for any medical or other advice. The One Medical Group entities and 1Life Healthcare, Inc. make no representations or warranties and expressly disclaim any and all liability concerning any treatment, action by, or effect on any person following the general information offered or provided within or through the blog, website, or app. If you have specific concerns or a situation arises in which you require medical advice, you should consult with an appropriately trained and qualified medical services provider.