Revenue Cycle Manager

San Francisco, CA

About Us

At One Medical we are passionate about revolutionizing the healthcare industry by offering a new approach to primary care. This isn’t your average doctor’s office – we combine people-centered design, technology, and a team of talented providers to give our members an amazing experience.

One Medical is the fastest-growing primary care system in the country with over 70 locations in major cities nationwide. You’ll find us in Boston, Chicago, Los Angeles, New York, Phoenix, Seattle, the San Francisco Bay Area, Washington, DC and most recently, San Diego. 

The Opportunity:

One Medical is seeking to hire a Revenue Cycle Manager to provide leadership for the Accounts Receivable team as well as the team supporting the systems and special projects across the Revenue Cycle department.  As a key member of the Revenue Cycle leadership team, you will report directly to the Revenue Cycle Director, and will focus on managing the core processes of accounts receivable, including collections, revenue recognition, EDI, and  practice management systems administration. Effective leadership will encompass overseeing the day to day operations of your team while ensuring that core processes increase efficiency, maintain internal service level agreements and meet the  goals of One Medical.

The successful candidate will demonstrate a passion for people management, leading with a clear sense of ownership and transparency, while maintaining accountability and prioritizing professional development. Critical to success is the ability to guide teams in their work, while actively removing barriers to success, through a lens of continuous improvement. If you are passionate about the bottom line, and are driven to meet and exceed goals, are solutions-oriented and adept at determining the root cause to drive outcomes, we would love to speak with you!

 

What you’ll likely work on:

  • Monthly revenue recognition
  • Determining areas of opportunity with current processes to increase collectability and reduce bad debt
  • EDI and payment system set up with streamlined output
  • Develop and monitor performance management tools to monitor daily throughput
  • Implementation of internal controls and processes to support growth at scale
  • Cultivating a culture of compassion, empathy and approachability within the team
  • Supporting the team’s career goals and development through consistent feedback, training, and coaching 

You’ll be set up for success if you have:

  • 4-6 years experience in Revenue Cycle, including experience managing a team of managers/individual contributors
  • Bachelor’s degree preferred
  • Experience manipulating and analyzing data sets to draw insights and expertise in leveraging data and continuous feedback loops to inform decisions
  • Proven ability to translate business needs into revenue cycle department requirements
  • Certified Professional Coder certification a plus
  • Proficient with Excel, and experience with G-Suite, Tableau and SQL a plus

Benefits designed to aid your health and wellness:

Taking care of you today

  • Paid sabbatical after 5 and 10 years
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental and Vision plans
  • Free One Medical memberships for yourself, your friends and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

  • 401K match
  • Credit towards emergency childcare
  • Parental Leave - One Medical pays 100% of base salary for 12 weeks
  • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
  • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

This is a full-time role based in San Francisco, CA.

One Medical is an equal opportunity employer and encourages all applicants from every background and life experience.