Hello! I’m thrilled to start working with you as your coach.
Before we get started, please review the following and sign all necessary documents. If you have any questions, I am happy to discuss during our first session or prior to via secure messaging through the One Medical app.
As your Health Coach, I will support and guide you through the process of making positive changes to your behaviors and lifestyle that align with your personal goals and values. The coaching process is very action oriented and requires time, commitment, and focus to change old behaviors and build new habits that support your goals. In order to gain the most out of coaching, commitment to showing up for your scheduled sessions, engaging in “homework” provided by the coach, and following agreed upon action steps is crucial. Please take a moment to reflect on whether or not you are ready for this commitment!
We ask that you provide 48 hours advanced notice for all cancellations or rescheduled sessions. More than two last minute cancellations (less than 24 hours notice) or no-shows will result in the termination of our coaching sessions.
We completely understand if last minute things come up (as is life) but we are unable to accommodate repeat cancellations or no-shows.
As a coaching client and a patient at One Medical, it is important to note that Health and Wellness Coaching is not considered a health care service and is not a substitute for medical or mental health treatment or advice provided by a licensed therapist or clinical provider. Coaching is not intended to diagnose, treat, or cure medical and mental health conditions. Coaching is an excellent supplement to your overall care plan as it provides the tools and support often needed to create new, healthy behaviors - but it is not medical care.
Although there are many similarities to coaching and therapy, as a client it is important to understand the differences. Therapy is considered a clinical service that is reimbursable through some health insurance policies and focuses on psychological antecedents (past traumas, family dynamics, etc.) to overcome, understand, and heal emotional wounds or mental illnesses. The clinical tools employed in therapy include diagnosis, prescriptions, and cognitive behavior therapy. Coaching is a non-clinical service that focuses on personal evolution and empowerment through goal setting, exploration, action steps, and accountability.
Although coaches take a more casual and peer-based approach to working with clients, it is important to remember that the coach/client relationship is a professional one and should not extend beyond the professional boundaries during or after our work together.
You, the client, understand that it is your responsibility to discuss health and wellness information with your primary care provider and other providers as necessary. You understand that it is your responsibility to consult or not consult with your providers prior to participating. You understand that coaching is not a health care service and is not a substitute for any medical or mental health service and/or advice.
You recognize that coaching requires emotional, physical, and mental efforts, exertion, and behavioral experimentation, on your part, which may cause physical, mental or emotional injury. You also understand that you use coaching services at your own risk and that the services are delivered “as is” without any warranty of any kind. This service is voluntary. Any actions or advice taken, or not taken, during the course of coaching is done so solely by your choice and is your ultimate responsibility. You accept full responsibility for any outcomes, waiving all rights to liability or any claims against One Medical Group, any of its agents, administrators, or employees.