We’re here whenever you need us
Get care right from your phone, 24/7
Have a health issue or question? No need to worry about finding a doctor while you’re away from home. Connect to our medical team anytime over Video Chat or messages in our app. Or give us a call.
Talk to us at no cost to you
Care you get through the One Medical app is included with your membership at no cost, with rare exceptions noted. Not sure if you have an issue we can help with? Just ask.
See a provider in our offices
If you happen to be in a city with One Medical offices, you can use our app to book an appointment to see someone in person. We have 100+ offices around the country.
Some things we can help with
- Colds, flu, and Coronavirus (COVID-19)
- Stomach bugs
- Urinary tract infections
- Yeast infections
- Skin issues
- Minor cuts
- Pink eye
If we can't treat you virtually, we'll direct you to the best way to get care.
Connect with a provider 24/7
Sometimes it’s best to get help right away. Like when it’s 3 a.m. and you can’t sleep because of a cough. With One Medical, you can use Treat Me Now or Video Chat with a One Medical provider to get the help you need. And you could potentially avoid an expensive trip to the ER.
Skip the phone tag
Message our medical team anytime, day or night. It’s an easy way to ask questions or check in about non-urgent issues. No voicemails or elevator music.
“I love the ability to message a provider with @onemedical and get a response 24/7. Definitely makes me less anxious while I suffer from the flu!”— Stephen W.
“Had a telehealth visit with my providers @onemedical because my husband gave me his cold/severe sore throat as payback for going to SXSW. But how great is it that I could see my docs over video?”— Ashley D.
“I used @onemedical for a telemedicine appointment when out sick this week. 5 minutes and perfect service all from my bedroom.”— John M.