IT Procurement Specialist

San Francisco, CA

About Us

One Medical is a primary care platform challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to radically transform healthcare, which means tackling the frustrations of everyone involved — from patients and providers to employers and health networks. 

Across the country, our members enjoy seamless access to comprehensive care at more than 90 locations across thirteen cities (and counting!) as well as 24/7 access to virtual care powered by intelligent uses of technology. In addition to a direct-to-consumer membership model, we work with more than 7,000 companies to provide One Medical health benefits to their employees.

On January 31, 2020 we marked a milestone with our public listing on Nasdaq, but our work is far from over. As we continue to grow and broaden our impact, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

One Medical is looking for an IT Procurement Specialist to join our IT Procurement and Asset Management  team. In this role reporting to our IT Procurement Manager, you'll be responsible day to day for processing procurement tickets according to policy, tracking status, researching procurement of new products, and assisting with invoice processing. This role will provide the opportunity to work with various team members within IT as well as other departments to develop and streamline workflows, create policies and procedures, and continue to modernize our purchase and delivery of hardware/software across the country. 

What you'll work on: 

  • Processing procurement tickets in Zendesk.
  • Tracking status of procurement orders and updating stakeholders
  • Creating and actively contributing to a written database of policies and update to keep pace with changes 
  • Being responsible for processing invoices coded to the correct cost centers
  • Creating and updating documentation for which invoices go to which cost centers
  • Driving research requests from our Procurement Manager, project managers, and IT leadership with research involved in products and purchases needed for technical implementation projects
  • Professional writing and technical writing (ie: project artifacts, policies, procedures, FAQs)
  • Assisting with gathering information and putting together reporting on project progress, outcomes, and other metrics

You’ll need:

  • 3+ years experience with IT procurement 
  • Familiarity with help desk ticketing systems such as Zendesk
  • Intermediate to expert-level familiarity with Excel and/or Google Sheets
  • Experience working directly with business teams such as Finance, Operations, Human Resources, and Marketing
  • Strong communication skills, both verbal and in writing, with the ability to switch communication modes quickly and with different audiences such as executives and engineering
  • Ability to instill confidence, trust, and positive engagement in business partners and technical partners 
  • Strong customer service approach to interacting with stakeholders such as One Medical staff and business teams

Preferred but not required:

  • Experience with Zendesk, G Suite,, Coupa, and/or Expensify

Benefits designed to aid your health and wellness:

Taking care of you today

  • Paid sabbatical after 5 and 10 years
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental and Vision plans
  • Free One Medical memberships for yourself, your friends and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

  • 401K match
  • Opportunity to participate in company equity programs
  • Credit towards emergency childcare
  • Company paid maternity and paternity leave
  • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
  • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

This is a full-time role based in San Francisco, CA with the option to work remotely 2-3 days a week.



One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

Subject to applicable law, proof of COVID 19 vaccination is required for employees and contractors who interact with patients, access a shared office space or engage with other team members, except where a medical or religious accommodation applies.